There comes a time for every remodeler when they think about a new brand identity.
Maybe you need to drop the “Kitchen and baths” from your name to emphasize you do every type of project. Maybe “Bob’s Remodeling” needs to become “Big City Remodeling” to demonstrate it’s not just a one-stop shop.
There can be several good reasons to consider rebranding, but it’s also important to consider the strength of the brand that you’ve built up over the years. Here are some of the pros and cons to consider when deciding whether or not your company is ready for rebranding. Worth keeping in mind: a tweak to you branding can often accomplish your goals without leaving behind your current brand equity.
Pro: An Untapped Source of New Projects
In the homebuilding and remodeling industry the age demographics of clients are shifting. More young professionals are paying to customize their homes for growing families. With fewer houses on the market many millenials are choosing older starter homes intending to stay indefinitely and make renovations. Although the amount of money millenials currently spend per project is lower on average than their parent’s generation that number will continually increase over time.
Con: There is Risk
Even with a well-executed rebranding handled by professionals, there is still a risk that some previous clientele will lose interest. After all, people dislike change and for some clients it is enough to diminish their loyalty. But there are few rewards without risk involved. Some ways to avoid this pitfall include introducing new information gradually and explaining why certain changes are occurring; above all else avoid abrupt changes with no explanation.
Pro: A Fresh New Look for a Competitive Edge
Most companies evaluate their brand at least every 7 to 10 years. Without acknowledging the fluid nature of the marketplace, one’s company promotional material may stagnate. The best thing about rebranding is that depending on your company’s needs, a light touch may work better than a total overhaul. Especially when you are working with a logo or motto that is still relevant and meaningful to the company brand. These periodic revamps help keep companies relevant so their brand never appears outdated or out of touch. An added bonus is turning heads with a bold new look, a differentiator leading potential clients away from competitors who may not have the same up to date branding.
Con: Falling Flat
There are many historical precedents for company’s rebranding efforts falling flat. One of the most infamous rebranding fails happened when The Gap redesigned their logo in 2010. The company chose a new logo—abruptly—after twenty years of using their simple, somewhat iconic, blue box logo. The new logo was so horrible it resulted in what was dubbed as “Gapgate.” After less than a week, the company changed the logo back. The whole endeavor was a waste of money and only resulted in alienating customers.
Pro: Shifting Focus
People love supporting family businesses, especially in an industry like ours that prizes individual attention by expert craftsmen. But all businesses evolve over time. Whether you have retirement plans, a rising generation of star employees, a desire to shift your focus, or you have decided to merge with another company, a rebranding can be vital during times of transition. Gradually introducing changes and keeping your marketing content consistent across all mediums is a way to ease your clients into whatever change your company needs.
Con: A Delicate, Costly Process
One of the biggest drawbacks of going through a complete rebranding is the time and resources spent making so many changes, from business cards and other branded materials, to website content and social media. That is why it is helpful to have marketing professionals at your beck and call, with a proven plan and budget, to navigate the delicate transition.
Thinking about a rebrand and looking for more guidance? RT Marketing can help you decide if a rebranding is right for you and figure out the best way to move forward. Contact us today to discuss all your marketing options!
Portions of this blog were first posted in July 2019 and have been updated.